I have produced an untold number of video trainings during my career for more than a dozen software products. My method is to make each training as simple and short as possible; microlearning, if you will. I try to put myself in the position of the customer and think, “would I be satisfied if customer service sent me this video to learn from?”
Below are three such examples.
Foundry to Vector LMS Crosswalk Training
Switching software can be hard. Customers find it unnecessary and intrusive, so it’s on us as the training specialists to make it as easy as possible. This video is a quick showcase of such a migration:
Dashboard Tutorial Video Training
A quick and easy overview of what customers can expect from their learning management system’s dashboard:
Create a Course Bundle
This is taken from a series of training videos that were created to highlight processes of the new EDU LMS: