Sample technical documentation for one of our learning management systems. I was also responsible for the production of the video.
Portfolio
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High-level Software Overview for Employees & Customers (video sample)
Here is a quick, high-level overview video designed to showcase the features of an LMS.
Portfolio
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Style Guide Sample
A sample style guide I created for CSMs and CSRs for how to write the best gosh darn knowledge article ever.
Portfolio
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Executive Email Ghostwriting Sample
See if you can crack the subliminal message that’s embedded within…kidding!
…or am I?…
Portfolio
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Course Builder Quick Guide (sample technical documentation with videos!)
The Course Builder originally comprised of 155 pages of documentation. My task was to rewrite and retool that information into individual support articles with accompanying videos. This article is the first piece of that documentation.
Portfolio
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Award-Winning NFPA 1410 Evolutions (video)
Video announcement that I produced for our award-winning NFPA 1410 Evolutions training curriculum, which I helped shoot while on location in Missouri.
Blog / Portfolio
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The Shelter Spotlight: A Vision (video)
A “vision reel” of sorts from my days as a content producer with the County of San Diego Department of Animal Services.
Blog
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I wrote this in 10 minutes for a job application
For 10 minutes of work, I think this is pretty decent.
Blog
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What’s the Deal with Cover Letters?
Seriously, have cover letters ever actually been a thing? With hundreds (and thousands) of applications for every single job, what’s the point of these things?
Portfolio
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Understanding Seismic’s New Home Page (sample technical documentation)
Sample technical documentation (codenamed “Content Discovery”) highlighting Seismic’s new home page.